You notice that the verification is pointing to your alternative mail address or your mobile number. If you know the login, you can proceed to If you forgot your password or can't access the account, hit the link at the bottom. The direct way to get there is the first link to bookmark:Īnother way to get there is on the 0365 login page (also for Azure), Password resetįirst of all, you should try the default options, meaning: the password reset options. When your users sign in, they will be prompted to enter additional contact information that will help them reset their password in the future.Although Microsoft has built in quite some methods to regain access to your 0365 tenant/account, you might have some bad luck one day. On the Properties page, select All to enable it for everyone in your business, and then select Save. Under Self-service password reset, select Go to the Azure portal to turn on self-service password reset. In the admin center, go to the Settings > Org settings page.Īt the top of the Org settings page, select the Security & Privacy tab. These steps turn on self-service password reset for everyone in your business. Steps: Let people reset their own passwords You must be an global admin or password administrator to perform these steps. (Overview of the Microsoft 365 admin center](./admin-overview/admin-center-overview.md) To complete these steps, you need to sign in with your Microsoft 365 admin account. This article is for people who set password expiration policy for a business, school, or nonprofit. Rather, you can set this up but it requires a paid subscription to Azure AD Premium. If you're using an on-premises Active Directory, the above two points don't apply. It won't cost you anything to turn on self-service password reset if you don't use other Azure features. You'll automatically get this feature in Azure for free when you do these steps. It doesn't work with Microsoft 365 trial.

You get self-service password reset for cloud users free with any Microsoft 365 business, education, or nonprofit paid plan. If you found this video helpful, check out the complete training series for small businesses and those new to Microsoft 365.

Select All to enable self-service password reset, and then select Save.

In the left navigation pane, select Users, and then on the Users - all users page, select Password reset.

Under Let your people reset their own passwords, select Azure AD admin center.

In the Microsoft 365 admin center, in the left navigation pane, select Settings > Org settings, and then Security & privacy.

Bulk reset office 365 passwords