Note: If you’re testing on the iOS/iPadOS 14 Beta, we've validated that this has been fixed with the iOS 14.2 Beta 2 update.Īgain, we'll keep this post updated as we receive additional information.ġ0/3/20: With an update to the scenarios on when this issue can occur, and clarification that this issue has been fixed with the iOS 14.2 Beta 2 update.ġ0/21/20: With an update that we've received reports that this has been resolved with the latest release of iOS and iPadOS 14.1.When I try to send a message with some attachments, I get the warning that my message is too big to be sent. For example, Outlook can access the OneDrive backend directly, and thus attaching files from OneDrive is still possible without needing to switch to the OneDrive app. Note: This workaround may differ based on the specific app.

Users may also share a link to the file in OneDrive via the 'Share' option. Open the OneDrive app, select the '.' next to the file you want to attach/import a copy of, select 'Open in Another App' to get a list of apps that the file can be copied to.In the interim, here is a potential workaround: So specific repro steps may vary based on specific app. Any app which integrates the File Provider extension can hit this issue, including the native Mail app, Outlook, OneNote, native Files app, and more. Note: The scenario above was tested with the Microsoft Teams app and may not be the only way to reproduce this issue. Select 'Browse' and if needed, enable OneDrive under 'More Locations'.Įxpected: Able to access OneDrive content. Tap on the paper clip button to add an attachment. Launch Teams to login and start a new chat. Install OneDrive and Teams via the Company Portal. Make OneDrive and Teams a “Required” or “Available” app targeting the user.Įnroll an iOS or iPadOS 14 device with the targeted user account via the Intune Company Portal. Here’s the steps we took to replicate this experience: Apple is working on a resolution and we’ll update this post when new information is available. Working with Apple, we discovered that this is a regression in iOS/iPadOS 14.

This issue can occur when the iOS/iPadOS 14 device is enrolled and managed in an MDM solution such as Intune, and has an MDM-managed File Provider app like OneDrive targeted as a 'Required' or 'Available' app.

The folder contents could not be displayed because of an unknown error. We were recently alerted to a scenario whereby after an end user updated to iOS/iPadOS 14, they experienced the inability to import any file from an MDM-managed File Provider such as importing a file from OneDrive to another MDM-managed app, and the error: 'Content Unavailable. Updated 10/21/20 - This is now resolved with the latest iOS and iPadOS 14.1 update.

Nuance outlook cannot attach file